A skill, applied
Operational handover
I preserve service knowledge during MDR transition and document investigation and test workflows so receiving teams can use them in day-to-day operations.
Experience at UK Water Utility · Growing MSSP with Offensive Services
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Generate Sentinel test incidents from Teams
Security Automation & Integration TestingBuilt a Copilot Studio and Power Automate workflow that gives ServiceNow developers repeatable Sentinel incidents on demand, with curated entities, overlap protection and automatic rule reset.
Read the storyKeep the SOC running through an MDR outage
SOC Operations & MDR TransitionPreserved supplier knowledge, supported interim incident handling and built an out-of-hours escalation process when an MDR provider became unavailable. Carried those lessons into the replacement service.
Read the storyWhen training videos expose administrator credentials
Breach investigation & client leadershipLed a data-breach investigation involving administrator credentials exposed in training videos, reviewed attacker access and handed a remediation plan to the client.
Read the storyOnboard six SOC colleagues and strengthen investigation practice
SOC Leadership & Analyst DevelopmentSupported six hires, onboarded all six, and introduced investigation review criteria. Taught practical AiTM, NAT and identity-attack analysis while providing management cover.
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